How to pay on ZenMarket: Deposits, fees, and refunds image
  • Published: July 8, 2025 3:04 PM (JST)
  • Last Updated: July 8, 2025 4:11 PM (JST)

How to pay on ZenMarket: Deposits, fees, and refunds

Payment methods available (PayPal, Wise, credit cards, crypto)

ZenMarket supports a generous range of payment options. You can deposit money into your account using PayPal, which is popular for its buyer protection and ease. For lower fees, many turn to Wise (formerly TransferWise) or traditional bank transfers. Major credit cards are accepted directly, and for more tech-forward shoppers, cryptocurrency payments are also available. Each method shows its handling fee before you confirm, typically ranging from about 1% to 3.5% depending on the processor.

How long deposits stay in your account

Any funds you add to ZenMarket remain valid for six months. This means if your dream item is delayed or you’re waiting to combine multiple purchases, your balance safely sits there, ready for whenever you’re ready to order or ship.

Getting refunds or withdrawals

If plans change or you decide not to buy, ZenMarket allows you to withdraw unused deposits. Depending on your payment method, a small return processing fee may apply. Refunds usually go back via the same channel you used—so PayPal deposits are refunded to PayPal, and bank transfers returned to your account. It’s generally a smooth process, though it can take a few business days.

Coupons and loyalty programs

ZenMarket occasionally runs promotions that give you coupons for free shipping or a discount on service fees. They also have a modest loyalty system where points accumulate from your transactions and can be redeemed toward future orders. These perks change seasonally, so it’s worth checking their dashboard or email newsletters to catch the latest deals.

written by

JapanGoodsHub Team

Run by a tiny team that’s always learning as we go, JapanGoodsHub is dedicated to helping people around the world explore Japan’s unique products and traditions. We love making it easier for you to find something special from Japan.